Coco
I lived this every week. Staff cannot touch hours or services in Lead Connector. There is no staff profile. Google reviews punish the business, not the person. Payday is a pile of handmade invoices. Coco is the portal that ends that.
Team member pages and reviews on the person. Not the staff portal. Not the owner invoices.
Team grid — one card per person. Updates when staff save their portal.
Staff full page — about, hours, named Google reviews, book CTA.
Reviews tagged to this name, with a 5-star. Not the whole-business dump.
They get a link to their portal — not the owner admin. They edit hours, services they are assigned, photo, about, and they see invoices sent to them. Save writes the team page, their individual page, and Leona if the owner turned that on.
Hours are the service-user week. Services on/off are the calendars they are assigned. They do not edit the owner’s pay rule. New staff arrive with a portal link, not a blank website page.
Google reviews on the business that mention them show here. A great review helps clients pick them. A bad one sits on their page too — including the booking card if Leona is on.
Live staff door: therapist.spa-mobile.com
The Custom Page — app.claudiafix.ai/coco. HighLevel’s holes, then the toggles. Clients never see this. Staff never see invoices of the others.
HighLevel
Staff cannot edit hours or services in Lead Connector. No staff profile. Reviews hit the business. Invoices from the company.
Coco
Portal link. Widgets write through. Named 5-star. Invoices staff → business (hour or %, extras, extra km). Language toggle on every widget.
This location
This week
Revenue collected − taxes − staff snapshots = margin. Operational — not books. Comptago stays separate.
| Staff | Snapshot | Cancels | |
|---|---|---|---|
| Mélodie | $840 | Paid | |
| Rosemary | $620 | Send PDF | |
| Kelly-Anne | $410 | Send PDF |
Send = text + email of that staff’s invoice PDF. Paid = you already settled. Cancel blocks are a health rating — the dashboard does not fire anyone.
FAQ
Yes. HighLevel does not let staff edit their own hours or services; Coco gives each staff member a portal link where they edit their weekly hours and the services they offer in their service calendars. The owner approves what is public.
Coco calculates each staff member’s invoice from the completed bookings using your rule — per hour of service or a percentage of the service price — plus add-ons without service time, rebooking bonus, Google-review bonus and extra kilometres beyond your radius. You mark paid or send the PDF by SMS and email.
Google shows reviews on the business. Coco tags each review to the staff member it mentions and gives every person a five-star rating on their own name, shown on their profile, the team page and, if Leona is installed, on the booking page.
Yes. One save writes through to the staff-card widget, the full staff page and the team grid on your HighLevel website, and to Leona’s booking cards if you turn that toggle on.
ClaudiaFix